S.O.S

Before submitting your ticket, please read the following:

The first batch of any dairy culture can be liquid or clumpy. This is normal. The texture and flavor will develop over the next couple batches.

We do not adjust orders after they are placed. Not the shipping address or culture choices. All sales are final once the order is placed. Read more about our policies here: OUR POLICIES

Still need help? We would love to answer any questions you have!

Please note: We try to respond as quickly as possible. If you do not receive a response within 2 business days, please re-submit your ticket and double check your email address for errors.

Check out our helpful Facebook page.

Please fill out the form with the same first and last name you used when ordering. This helps us find and fix the issue faster. Thank you for your cooperation.